Something isn't working. Now what?

We want to make sure you are up and running in as little time as possible.

Check our FAQ’s to see if there is a quick and easy fix to your problem.

My (your machine) isn't working, what do I do?

Have you tried turning it on and off?

How do I install print drivers on a Windows PC?

How do I set up a 'Scan To' folder in Windows 7?

Before any changes are made on the MFD, ensure a folder called Scans is created on the PC.

To do this:

This section details the steps used to configure the Scan to Folder address settings via WIM. 6.1 Web Image Monitor Administrator Login Process

In order to access and change the necessary settings, login to WIM as an Administrator. The Administrator login process is outlined below.

Set Up Scan to E-Mail

Setting Up Scan to Email